One of the people who most influenced me was Ben Shapiro, a marketing professor at the business school. He used to rant and rave and pound his fist: ‘It’s all about the customers!’ And he was right. He was also right that, at that time, retailing was devoid of really talented people; he urged me to go in that direction.
Thomas G. Stemberg Quotes
If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.
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| Birth: | 18th January, 1949 |
| Nationality: | American |
| Profession: | Businessman, Capitalist, Chairman, Chief Executive Officer, Founder |
About
Thomas G. Stemberg is an American businessman and venture capitalist. He is a pioneer of the office supplies superstore industry, most notably for founding office supply retail chain Staples Inc. with Leo Kahn.
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