After each customer interaction, notice if you gave them a “happy to see you” kind of experience.
Marilyn Suttle Quotes
When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.
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Nationality: | American |
Profession: | Author, Chief Executive Officer, Coach, President |
Marilyn Suttle is the President of Suttle Enterprises LLC, a personal and professional growth training firm, through which she has presented training workshops and keynotes to thousands across the country. Her client list includes Fortune 500 companies such as Ford Motor Company, Pfizer Corporation, and Visteon; associations such as the American Cancer Society and the Association of Realtors; educational institutions like the University of Michigan; and small to mid-sized companies in advertising, financial and health care industries.
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